Everything you need to know before your first CLTCH drop.
What is CLTCH?
CLTCH is a basketball-inspired streetwear brand built for people who carry the game beyond the court.
Where does CLTCH ship?
CLTCH currently ships within supported locations across Egypt. Shipping fees and delivery estimates are shown at checkout.
How long does delivery take?
Orders are typically delivered within 3–5 business days after confirmation, depending on the governorate, delivery location, weekends, public holidays, and carrier conditions.
What payment methods are available?
Available payment methods are shown at checkout. Cash on Delivery may be available for eligible orders.
Can I return or exchange an item?
Yes. Returns and exchanges are handled according to the CLTCH Return & Refund Policy and applicable Egyptian consumer protection requirements.
What if I receive a defective or incorrect item?
Contact CLTCH as soon as possible with your order number and details of the issue. We will assist you according to our Return & Refund Policy and applicable law.
How do I contact CLTCH?
Use the Contact page or the customer support details published on the website. We aim to respond as soon as possible.
How do I choose my size?
A detailed size guide will be provided with each product once the first CLTCH collection launches.